What does delivery cost and how long does it take?
Free from ₹2,999; a flat ₹99 below that. We dispatch in 1-2 business days and the courier takes 3-6 business days to metro addresses, 6-9 business days elsewhere in India.
How can I pay?
UPI or Cash on Delivery. We do not accept credit cards, debit cards, net banking or PayPal.
Do you install the appliance?
No. We deliver to the gate or building entrance. Plumbing, levelling, removing transit bolts and the electrical connection are your technician’s work, and damage caused by skipping any of them is not something we can cover.
How do I know it will fit?
Every listing gives the carton size, the machine size and the depth with the door open. The measurement people forget is the door swing and the doorway it has to pass through — that, not the alcove, is what usually stops a delivery at the threshold.
Can I return something that did not suit me?
Within 7 days of delivery, yes — provided it is unused and in its original packaging with the invoice. An appliance that has been plugged in or run counts as used.
Is there a warranty?
No. There is no six-month warranty and no manufacturer warranty offered through this shop, and we will not claim one. What is covered is an item that arrives damaged, dead on arrival, wrong or short of its listed contents: send the unboxing video within 48 hours and we replace or refund.
How do I track my order?
A tracking link goes out by email and SMS the moment the courier scans the parcel. If it stops moving for two working days, write to us and we will chase the hub.
Do you have a shop I can visit?
No. Yorkshire Store is online-only; the address on our invoices is a registered office and packing room, not a counter, so there is nothing to visit or collect from.